Job Posting: Business Support Intern

Oct 17, 2018 1:09 PM by Aileron

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BUSINESS SUPPORT INTERN

  • Are you curious about how a business functions?
  • Do you like working in a collaborative and fast-paced environment?
  • Do you consider yourself a top-performer?
  • Are you a self-starter who enjoys learning?
If you have answered “YES” to these questions, then Aileron may be the place for you! Aileron is hiring an intern to support the team responsible for day-to-day activities at our campus in Tipp City, Ohio. Aileron was founded in 1996 as a non-profit organization by Iams Company CEO and Owner Clay Mathile with the goal of assisting private businesses reach new levels of success through professional management. More than 20 years later, our mission continues to be to raise the quality of life in America by unleashing the potential of private businesses. Our campus, located in Tipp City, OH, is specifically designed to help business owners and their organizations reach their full potential.

 

SKILLS AND ABILITIES

  • Process and Systems Mapping – Familiarity with the development and application of process and system mapping to identify the intersection of people, activities, and outcomes as a means for continuous improvement.
  • Critical Thinking – Making reasoned judgments that are logical and well-thought out. It is a way of thinking in which you don't simply accept all arguments and conclusions you are exposed to but rather have an attitude involving questioning such arguments and conclusions.
  • Speaking – Talking to others to convey information effectively.
  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
  • Writing – Communicating effectively in writing as appropriate for the needs of the audience.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.

RESPONSIBILITIES

The Business Support Intern will support the people and processes related to:

  • Scheduling
  • Event Management and/or Event Set Up
  • Customer Service
  • Budgeting and Forecasting
  • Campus Operations Support

WORK ACTIVITIES

  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Communicating Across Functions — Communicate with people at different levels in the organization by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time.
  • Internal & Business Operations – Collaborate with internal operations staff to identify projects, conduct research, create materials, and lead the identified projects through completion.
  • Client Services – Collaborate with client services manager and associates to support scheduling, customer service, and event management systems including front desk coverage, campus tours, and client inquiry emails.

QUALIFICATIONS

  • Current sophomore or junior pursuing a bachelor’s degree in business or related to business.
  • Experience through course work or work experience providing an understanding of project management, process management, and research methodology is beneficial.
  • Superior professional presence is expected.
  • Available to work 15-20 hours per week while attending school full time.
  • Ability to work during non-school hours (summers and scheduled school breaks) is a plus.
  • Available for at least one year or through graduation.
  • Excellent writing and PC skills; must be proficient in Outlook, Word, Excel, & PowerPoint.
  • Ability to prioritize and multi-task in a dynamic environment.

PHYSICAL REQUIREMENTS

  • This position operates in a professional office environment – standing, sitting, and walking typically inside a building.
  • Routinely using standard office equipment such as computers, telephones, and photocopiers.
  • Periodic lifting up to 25 lbs. may be required during events.

COMPENSATION

This position is classified as non-exempt/hourly. The hourly wage is $12/hour.

STUDENT DEVELOPMENT

  • This engagement also includes extensive development opportunities to the student, including:
  • Weekly coaching/mentoring conversation on student’s personal development.
  • Immediate feedback on assignments and project deliverables.
  • Shadowing/Participation in weekly and monthly team meetings.
  • Shadowing/Participation in project meetings.
  • Opportunity to shadow other functional roles of the business (i.e., accounting, HR, marketing/PR, customer service, event management, product management, etc.)
  • Opportunity to participate in Aileron’s services.  Examples of such services can be found on our website at www.aileron.org

APPLICATION

Students interested in the position should forward their resume and a cover letter to resumes@aileron.org. Applications will be accepted through November 30, 2018.

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